MAX the Bot: Adminpanel

digital two GmbH is a subsidiary of WOGRA AG and specializes in the development of chatbots and artificial intelligence solutions. With the chatbot solution MAX the Bot, digital two helps companies automate their customer communications in the areas of support, recruiting, e-commerce and marketing. Via an admin panel, customers of the MAX chatbot system have the option of configuring and managing their chatbots independently and retrieving statistics on access figures and dialogs. WOGRA’s UI & UX designers made the admin panel intuitive and easy to use. For this purpose, wireframes were initially developed based on the briefing, which were oriented towards common UI & UX guidelines. Subsequently, the design was transferred into prototypes, which were tested for their user-friendliness in extensive usability tests. Based on the test results, the admin panel was finalized. The design focuses on the needs of the user and can be operated optimally even without programming knowledge. Two UI/UX designers from WOGRA’s team worked on the project over a three-month period.